Planning for future operational success
Developing Product Support Strategies
- Mine site operations, a new customer to support or a change in business direction? The business needs a plan and product support is often one of the more complicated aspects of this process. Shop size and function, full repair of service exchange? Equipment management responsibilities all go into the mix. The easy solution is to throw resource at the problem, but this can lead to costly mistakes if it is reactive and not part of a sustainable and lean solution.
- Hatton can help you review your current operational capabilities, review the to-be plan and work with you to finalise a plan to close the gaps. Years of working with developing dealerships and demanding customers, often in challenging locations means that we can bring this experience to your business.