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Frequently Asked Questions

What sets you apart from other consultants?

We have been working in the earth-moving service arena for many years and have developed a deep understanding of dealer operations. We can therefore work with your teams straight away and speak their operational language

What happens to my information?

Hatton operates a strict privacy policy and any information discussed with the client organisation will remain strictly confidential and will not be disclosed to any third parties without written consent of the client. 

Shouldn’t we already know our business, what do you bring?

Hatton can spend the time looking at your operations from a fresh and independent viewpoint. We can take the time to review operations and make recommendations for improvement. Something that can be difficult when you are distracted by the day to day operational activities.

How can we integrate this into our existing structure?

Hatton cannot replace the work of your existing teams. Instead it will work with them to uncover problems, design a new process. Hatton will then help establish new working practices to make sure the changes are permanent. 


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